At pkr999, your personal data is treated with the same seriousness as your account funds. This Privacy Policy explains precisely what information pkr999 collects, why we collect it, how it is used and stored, and what rights you have over your own data as a registered player on the Platform.
Six foundational commitments that govern how pkr999 handles every piece of personal information entrusted to us by players across Pakistan.
pkr999 collects the minimum amount of personal data required to operate the Platform, verify player identity, process transactions, and comply with applicable legal obligations. We do not collect data speculatively or "just in case".
pkr999 does not sell, rent, or trade your personal information to third-party marketing companies or data brokers under any circumstances. Your data exists to serve your relationship with pkr999 — not to generate revenue from advertisers.
All personal data transmitted between your device and the pkr999 Platform is protected by 256-bit SSL encryption. Stored data is encrypted at rest using industry-standard protocols. Your information is never transmitted or stored in plain text.
Access to player personal data within pkr999's systems is restricted on a need-to-know basis. Only authorised personnel with a legitimate operational reason — such as customer support or compliance review — may access personal player records.
pkr999 players have the right to access, correct, and in applicable cases delete the personal data held about them. Requests are handled within 30 days. Players may also request a portable copy of their data from the pkr999 support team at any time.
In the unlikely event of a data security incident affecting player information, pkr999 commits to notifying affected players promptly and transparently — including details of what data was involved, what steps are being taken, and what players should do.
This Privacy Policy ("Policy") describes how pkr999 ("pkr999", "we", "us", "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you", "the Player", "User") who access or use the pkr999 Platform at pkr999.one and all associated services. By registering an account on pkr999, accessing the Platform, or using any of our Services, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, please do not use the pkr999 Platform.
pkr999 is an online gaming and sports betting platform operating at pkr999.one, offering cricket betting, live casino games, slot games, fishing games, and e-sports betting to registered players. pkr999 is the data controller in respect of personal information collected through the Platform and is responsible for ensuring that such data is processed in accordance with this Policy.
For data-related enquiries, the pkr999 Data Protection contact is reachable via the support channel detailed in Section 14 of this Policy. pkr999 is committed to operating the Platform in accordance with internationally recognised data protection principles, including purpose limitation, data minimisation, storage limitation, and integrity and confidentiality.
pkr999 collects personal information through multiple points of interaction with the Platform. The categories of information we collect are as follows:
2.1 Registration & Account Information
When you register a pkr999 account, we collect: your full legal name, date of birth, Pakistani mobile number, chosen username, and account password (stored in hashed form — never in plain text). This information is mandatory for account creation and cannot be omitted.
2.2 Identity Verification (KYC) Information
As part of our Know Your Customer (KYC) process — which may be triggered at registration or before processing a withdrawal — pkr999 may request: a copy of a valid government-issued identity document (such as a Pakistani CNIC or passport), a selfie or photograph for liveness verification, and proof of ownership of the payment method used for deposits (such as a screenshot of your JazzCash or EasyPaisa wallet details).
2.3 Financial Transaction Data
pkr999 records all financial transactions conducted through your Account, including: deposit amounts and timestamps, the payment method used (e.g. JazzCash, EasyPaisa, HBL, UBL, USDT TRC20, SadaPay), withdrawal requests and their processing status, and bet settlement records. This data is essential for account management, dispute resolution, and financial compliance.
2.4 Gaming & Betting Activity
pkr999 automatically logs all gaming and betting activity associated with your Account, including: games played, bets placed, bet outcomes, session durations, wagering patterns, and bonus utilisation records. This data is used for account management, responsible gaming monitoring, fraud detection, and Platform improvement.
2.5 Technical & Device Data
When you access the pkr999 Platform, our systems automatically collect certain technical information, including: your IP address, browser type and version, operating system, device type (mobile or desktop), screen resolution, and general geographic location (derived from IP address at city or region level only — not precise GPS coordinates).
2.6 Communications Data
If you contact pkr999 via live chat, email, or any other support channel, we retain records of those communications — including the content of your messages and our responses — for the purpose of resolving your queries and maintaining a record of our interactions with you.
| Data Category | Examples | Collection Method | Required? |
|---|---|---|---|
| Account Data | Name, mobile number, DOB, username | Registration form | Mandatory |
| KYC / Identity | CNIC, passport, selfie | Verification process | Conditional |
| Financial Data | Deposit/withdrawal history, payment method | Platform transactions | Mandatory |
| Gaming Activity | Bets placed, games played, session logs | Automatic (Platform) | Mandatory |
| Technical Data | IP address, device type, browser | Automatic (server logs) | Mandatory |
| Communications | Live chat transcripts, email correspondence | Support interactions | As needed |
pkr999 uses the personal data collected from you for the following specific purposes:
pkr999 processes your personal data on the following legal bases, depending on the specific purpose of processing:
pkr999 does not sell, rent, or trade your personal information to any third party. However, in order to operate the Platform effectively and meet our legal obligations, we share data with specific categories of trusted partners and authorities under strictly controlled conditions:
5.1 Payment Service Providers. To process your deposits and withdrawals, pkr999 necessarily shares relevant transaction data with your chosen payment provider — including JazzCash, EasyPaisa, HBL, UBL, SadaPay, and USDT TRC20 processing networks. These providers receive only the transaction data necessary to complete the payment and operate under their own privacy and security frameworks.
5.2 Identity Verification Partners. Where automated KYC verification is used, pkr999 may share identity documents and personal details with specialist third-party KYC verification service providers. These partners are contractually bound to process data only for the purpose of identity verification and to maintain equivalent data security standards to pkr999.
5.3 Game Software Providers. pkr999 integrates games and betting markets from licensed third-party software providers. These providers may receive anonymised session data for the purpose of game performance monitoring. No personally identifiable information is shared with game software providers beyond what is strictly necessary for game functionality.
5.4 Regulatory & Law Enforcement Authorities. pkr999 will disclose personal data to competent authorities — including gaming regulators, financial intelligence units, law enforcement agencies, or courts — where required to do so by law, regulation, court order, or other lawful mandate. We will make reasonable efforts to notify affected players of such disclosures unless prohibited from doing so by law.
5.5 Business Transfers. In the event of a merger, acquisition, restructuring, or sale of all or substantially all of pkr999's assets, player data may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and the privacy commitments applicable to their data going forward.
pkr999 uses cookies and similar tracking technologies to operate the Platform, maintain session continuity, analyse usage patterns, and personalise your experience. By using the pkr999 Platform, you consent to the use of cookies as described below. You may manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of the Platform.
pkr999 does not use advertising or cross-site tracking cookies. We do not allow third-party advertising networks to place cookies on the pkr999 Platform. Our analytics data is processed in aggregated, anonymised form and is not linked back to individual player identities.
pkr999 retains personal data for the period necessary to fulfil the purpose for which it was collected, subject to any longer retention periods required by applicable law. The following general retention guidelines apply:
Upon expiry of applicable retention periods, personal data is securely deleted or permanently anonymised such that it cannot be linked back to an individual player. pkr999 reviews data retention schedules periodically to ensure ongoing proportionality.
pkr999 implements a comprehensive suite of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. Our security framework includes:
As a player on the pkr999 Platform, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact the pkr999 support team using the details in Section 14. We will respond to all valid requests within thirty (30) calendar days.
You have the right to request a copy of the personal data that pkr999 holds about you, together with information about how it is used and where it came from. This is sometimes called a Subject Access Request (SAR).
You have the right to request that pkr999 corrects any inaccurate personal data we hold about you. If your personal details change — for example, a new mobile number or a name change — please contact us to update your records promptly.
In certain circumstances, you have the right to request that pkr999 deletes the personal data we hold about you. This right is not absolute — it does not apply where we are required to retain data by law or where deletion would conflict with our legal obligations (such as AML record-keeping requirements).
You have the right to request that pkr999 restricts the processing of your personal data in certain circumstances — for example, while the accuracy of your data is being contested or while an objection to processing is being considered.
Where processing is based on your consent or on a contract with you, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format, and to request that pkr999 transfers this data directly to another controller where technically feasible.
You have the right to object to pkr999 processing your personal data where that processing is based on our legitimate interests. You also have an absolute right to object to the use of your personal data for direct marketing purposes at any time.
Where pkr999 processes your data based on consent, you have the right to withdraw that consent at any time without detriment. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
The pkr999 Platform is strictly prohibited for use by individuals under the age of 21 years. pkr999 does not knowingly collect personal data from individuals under this age. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated Account.
If you are a parent or guardian and believe that a minor in your care has registered a pkr999 Account or provided personal information to pkr999, please contact us immediately using the details in Section 14. pkr999 treats all reports of underage access with the utmost urgency and cooperates fully with any investigation into such matters.
pkr999 is a Platform primarily serving players in Pakistan. However, the technical infrastructure supporting the Platform — including servers, software systems, and certain service providers — may be located in jurisdictions outside Pakistan. Where personal data is transferred internationally, pkr999 takes steps to ensure that adequate protections are in place.
Specifically, international data transfers by pkr999 are governed by: contractual data processing agreements with receiving parties that incorporate internationally recognised data protection standards; restrictions limiting the use of transferred data to the specific purpose for which the transfer is made; and ongoing monitoring of the security standards maintained by international processing partners.
pkr999 does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without first implementing appropriate safeguards as described above. Players may request details of any international data transfers affecting their personal data by contacting our support team.
The pkr999 Platform does not contain links to external third-party websites. All navigational links within the Platform direct to pages and content within the pkr999 domain at pkr999.one. As such, this section serves as a confirmation that players are not directed to third-party websites via the Platform that would be subject to separate, unknown privacy practices.
In the event that pkr999 introduces any third-party integrations or external links in the future, this Policy will be updated prior to such introduction, and those links will be clearly identified as leading to external domains. pkr999 is not responsible for the privacy practices or content of any external website if accessed independently by the player outside of the pkr999 Platform.
pkr999 reserves the right to update, revise, or replace this Privacy Policy at any time. The date of the most recent revision is displayed prominently at the top of this page. Where changes are material — meaning they significantly affect the way pkr999 processes your personal data or the rights you hold — we will make reasonable efforts to notify registered players in advance through Platform notifications or via the mobile number or contact details held on their Account.
Your continued use of the pkr999 Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the changes. If you do not agree with the revised Policy, you must cease using the Platform and may contact pkr999 to request closure of your Account and deletion of your data where legally permissible.
Previous versions of the pkr999 Privacy Policy are archived and can be made available upon request by contacting our support team. This ensures full transparency regarding the evolution of our data handling practices over time.
If you have any questions, concerns, or complaints regarding this Privacy Policy, the way pkr999 handles your personal data, or if you wish to exercise any of the rights described in Section 9, please contact the pkr999 Data Protection team through the following channel:
If you are not satisfied with pkr999's response to your privacy enquiry or complaint, you have the right to escalate your concern to a competent data protection supervisory authority in your jurisdiction. pkr999 will cooperate fully with any such authority in the handling of your complaint.
Now that you understand how pkr999 safeguards your personal data, step inside Pakistan's most complete online gaming platform — cricket betting, live casino, slots & more.